Course Curriculum

In the first phase, you’ll cover the core practices of the Aveda guest experience. You’ll learn the steps of a consultation, how to complete the Aveda service rituals and how to recommend home care for your guest. You’ll then move to a video-learning section where you will cover blow dry basics, followed by a skills assessment and a final lesson on hair treatment services.

The Course Curriculum for Phase I is outlined below, but is not accessible from this page. Return to your My Courses page and select “Start Course” to access all of the content.  

Estimated Course Duration: 5 Weeks

  • 1

    Phase I Course Overview

    • Phase I Course Overview
  • 2

    1. Orientation and New Hire Paperwork - Technical Guide

    • Handout - Orientation and New Hire Paperwork
    • Handout - Orientation and New Hire Paperwork - Editable Version
  • 3

    2. Orientation: Connect, Discover Needs, Offer Solutions - Video and PowerPoint

    • Video - 5C Consultation - Orientation: Connect, Discover Needs, Offer Solutions
    • PowerPoint - 5C Consultation
  • 4

    3. Orientation: Aveda Home Care and Styling Products - Online Game

    • Online Game - Orientation: Aveda Home Care and Styling Products
  • 5

    4. Orientation: Shampoo Protocol - Technical Guide

    • Technical Guide - Orientation: Shampoo Protocol
    • Technical Guide - Orientation: Shampoo Protocol - Editable Version
  • 6

    5. Orientation: Aveda Rituals - Workbook and Videos

    • Videos - Orientation: Aveda Rituals
    • Reference Guide - Aveda Rituals
  • 7

    6. Blow Drying Fundamentals in Pre-drying + Sectioning, Wrap-drying with Paddle Brush, Half Round Brush, Round Brush Soft Set, Round Brush Hard Set, and Diffusing Curly Hair - Video

    • Video - Blow Drying Fundamentals in Pre-drying + Sectioning, Wrap-drying with Paddle Brush, Half Round Brush, Round Brush Soft Set, Round Brush Hard Set, and Diffusing Curly Hair
  • 8

    7. Overall Styling Skills Assessment - Technical Guide

    • Technical Guide - Overall Styling Skills Assessment
  • 9

    8. Shine/ Treatment Services - (PDF)

    • Shine / Treatment Services - (PDF)